Objectives and competences

The master's degree in Conflict Mediation is characterized by a multidisciplinary and interdisciplinary approach. As such, tuition is provided by university lecturers and other professionals a range of fields, including psychology, law, education, economics, business and nursing.
Mediation arises from the need to address the personal, relational, structural and cultural conflicts that arise in public and private settings. The aim of conflict mediation is to transform a dispute in a peaceful way and to facilitate mutual understanding on the social, legal and political levels. In professional terms, mediation is a sector that has experienced rapid growth in recent years, in Catalonia, across Spain, and throughout the European Union.

En los últimos cinco años, se ha producido un significativo incremento en la demanda de mediadores, especialmente en el ámbito público. Últimamente, sin embargo, está aumentando la demanda de mediación en el sector privado y en empresas y organizaciones.

Si bien desde hace años hay plazas dentro del servicio de mediación y reparación penal del Departamento de Justicia, es a partir de la publicación, en 2005, del libro Los servicios de mediación comunitaria: propuestas de actuación y de la puesta en marcha del Centro de Mediación Familiar de Cataluña que empiezan a surgir ofertas para mediadores dentro de la Administración local. A este hecho debe sumarse el incremento en la demanda de mediadores por parte de la ciudadanía, para resolver conflictos en el ámbito familiar y comunitario, de consumo y escolar principalmente, tal como se puso de relieve en el Libro Blanco de la Mediación en Cataluña (2010) con los datos obtenidos en este estudio de investigación, emprendido precisamente para obtener una radiografía de la mediación.

El máster de Mediación en Conflictos surge de la necesidad de dar una formación universitaria de calidad, especialmente en relación con la mediación, en los ámbitos del derecho civil y del derecho mercantil, y de las organizaciones, tanto a futuros mediadores profesionales como a futuros investigadores en el ámbito de la mediación.

Basic information

TypeMaster's degree
Faculty or schoolFaculty of Psychology
Branch of knowledge
  • Behavioural sciences and psychology
  • Social sciences, social work, industrial relations and human resources, sociology, political science and international relations
  • Interdisciplinary
Mode of delivery
  • Face-to-face
Credits60
Number of places available25
Length of course1 academic year
Language(s) of instructionCatalan and Spanish
Approximate price per credit27.67 euros per credit (82 euros for students who are not EU nationals and do not currently reside in Spain). Fees for the academic year 2023-2024
CoordinationINMACULADA ARMADANS TREMOLOSA
E-mailmomed@ub.edu
Course detailsIndicators
Open pre-enrolmentNo
Open enrolmentNo
Lead to doctoral studiesYes
Admission for applicants not holding a degree qualificationNo
Bridging coursesNo
Specializations
  • Mediation in Civil Law
  • Mediation in Commercial Law and Organizations

Objectives and competences

Objectives

The master's degree in Conflict Mediation provides professional training in conflict management and mediation, giving students them the skills and knowledge to take action in the family, community and business or organizational spheres, and to promote conflict prevention, management and resolution. The course also prepares students for a career in research.
The master's degree offers highly specialized training in mediation techniques and strategies and in research methods in the area of mediation, incorporating methodologies that have a significant practical and participative focus.

Competences

General competences:
- Interpersonal skills for work in interdisciplinary and multicultural teams.
- Capacity to use information and communication technologies for a range of purposes (to communicate with other professionals, to obtain information, to share knowledge, etc.).
- Capacity to search for and assess scientific evidence, to support assertions and actions in professional practice.
- Respect for diversity and a commitment to ethical professional practice.

Specific competences:
- Ability to prevent and manage conflicts by identifying the risk factors that trigger and perpetuate them.
- Capacity to apply mediation strategies and techniques to prevent and manage conflict situations in the family and community settings.
- Capacity to apply mediation strategies and techniques to prevent and manage conflict situations in commercial and organizational settings.
- Capacity to use suitable research methods and procedures in the field of mediation and intervention.
- Understanding of different areas of mediation (community, school, family, intercultural, workplace, criminal, health, commercial, business, international, environmental and online, among others) and their specific characteristics (type of conflicts, availability of information about and access to mediation, requirements and working conditions, legal framework, actors, etc.).
- Capacity to identify emerging contexts, open new markets, and distribute information about mediation to potential users.
- Capacity to design studies, use mediation research methods, prepare projects and protocols, create new concepts and develop innovative methods.
- Ability to communicate and transfer knowledge on mediation to wider society.
- Capacity to plan and guide a mediation process.
- Capacity to facilitate group dialogue, decision-making and negotiation.

Access and admission

Applicant profile and access requirements

Recommended applicant profile

Candidates should hold a bachelor's degree or equivalent undergraduate qualification and have a strong motivation to acquire knowledge of alternative procedures for conflict resolution and to analyse problems using multidisciplinary approaches. Credit will be given for previous knowledge or professional experience in the field of mediation and related areas.
Candidates should have a good level of English, at least equivalent to B1 in the Common European Framework of Reference for Languages.

Access requirements and conditions

General requirements
In accordance with Article 16 of Royal Decree 1393/2007, of 29 October, students wishing to be admitted to a university master's degree must hold one of the following qualifications:

  • Official Spanish university degree.

  • A degree issued by a higher education institution within the European Higher Education Area framework that authorizes the holder to access university master's degree courses in the country of issue.

  • A qualification issued by an institution outside the framework of the European Higher Education Area. In this case, applicants must request homologation of the degree to its equivalent official Spanish university qualification or obtain express approval from the University of Barcelona, which will conduct a study of equivalence to ensure that the degree is of a comparable level to an official Spanish university qualification and that it grants access to university master's degree study in the country of issue. Admission shall not, in any case, imply that prior qualifications have been recognized as equivalent to a Spanish master's degree and does not confer recognition for any purposes other than that of admission to the master's degree course.

Specific requirements
Candidates should hold a bachelor's degree or equivalent undergraduate qualification and possess a good level of English (B1 or higher). Credit will also be given for postgraduate training or professional experience in areas related to mediation.

Pre-enrolment

Calendar

First period: 3 Arpil - 26 May 2023.
Notification of resolutions: 15 June.

Second period: 1 - 30 June 2023.
Notification of resolutions: 4 - 10 July.

Notes:

  • Pre-enrolment fee: A pre-enrolment fee of 30,21 euros is charged. Students who apply to more than one master's degree must pay the fee for each pre-enrolment request. Pre-enrolment requests cannot be processed until this fee has been paid.Fees will only be refunded if the master's degree in question is suspended.
  • Reserved places: A maximum of 5% of the new places of the master's degree are reserved for students who meet the general and specific access requirements and accredit the recognition of a degree of disability equal to or greater than 33%.

Required documentation

  • Pre-enrolment application
  • Photocopy of degree certificate or equivalent qualification. In case of admission, foreign degrees that require so should be translated and authenticated through diplomatic channels before completing the enrolment.
  • Other specific documentation related to the selection criteria

Selection criteria

  • Academic record (50%).
  • Level of English (20%) (minimum of B1).
  • Postgraduate training or professional experience in areas related to mediation (30%). Credit will be given for training and professional experience in areas addressed in this master's degree (mediation in the fields of civil law, commercial law and organizations).

Notification

The Coordination Committee is in charge of the admission process.

Enrolment

As a general rule, at the UB you will be required to enrol online. Remember that you can lose your place if you do not enrol on the day you have been assigned

Course curriculum

Subjects and course plans

Distribution of credits

Type ECTS
Compulsory 40
Optional 10
Compulsory placements 0
Compulsory final project 10
TOTAL 60

List of subjects

Subject Type Language Credits
Specialization: Mediation in Civil Law
Analysis of Conflict and Violence Compulsory 1st semester 2.5
Community Mediation Optional 2nd semester 5
Conflict Management Compulsory 1st semester 2.5
Family Mediation Optional 2nd semester 5
Final Project Compulsory 1st semester
2nd semester
10
Influence and Communication Processes Compulsory 1st semester 2.5
Intervention Methods and Areas of Application Compulsory 1st semester 5
Legal Framework of Mediation Compulsory 1st semester 5
Mediation as a Culture for Coexistence Compulsory 1st semester 2.5
Mediation Research Methods and Analysis Compulsory 2nd semester 5
Mediation Techniques Compulsory 1st semester 5
Professional Placement in Areas of Mediation Optional 2nd semester 5
Psychosocial Processes of Conflictual Interaction Compulsory 1st semester 2.5
Research Practice in Mediation Compulsory 2nd semester 2.5
The Mediation Process Compulsory 1st semester 5
Specialization: Mediation in Commercial Law and Organizations
Analysis of Conflict and Violence Compulsory 1st semester 2.5
Conflict Management Compulsory 1st semester 2.5
Final Project Compulsory 1st semester
2nd semester
10
Influence and Communication Processes Compulsory 1st semester 2.5
Intervention Methods and Areas of Application Compulsory 1st semester 5
Legal Framework of Mediation Compulsory 1st semester 5
Mediation as a Culture for Coexistence Compulsory 1st semester 2.5
Mediation in Mercantile Law Optional 2nd semester 5
Mediation in Organizations Optional 2nd semester 5
Mediation Research Methods and Analysis Compulsory 2nd semester 5
Mediation Techniques Compulsory 1st semester 5
Professional Placement in Areas of Mediation Optional 2nd semester 5
Psychosocial Processes of Conflictual Interaction Compulsory 1st semester 2.5
Research Practice in Mediation Compulsory 2nd semester 2.5
The Mediation Process Compulsory 1st semester 5

Previous years

Placements

Placements in a company or another type of organization are an integral part of university studies, providing first-hand experience of working methodologies in students' chosen professional fields. They offer invaluable practical experience for the transition into work after graduation.



Placements are supervised by tutors and subject to assessment. They are therefore included in the academic record.  There is also an option to complete non-curricular placements of up to 500 hours, which can be extended to 900 hours. For both curricular and non-curricular placements, an educational cooperation agreement is signed between the UB and the company, institution or other organization at which the placement will be carried out.



Institutional information


Career opportunities

What can you work on ?

Because the programme's areas of work address a variety of professional fields, the career opportunities for students of this master's degree cover a wide range of roles, including the following:
  • Mediator as a liberal professional or freelance professional in a variety of areas.
  • Citizen and community mediator within public institutions that interact closely with the public.
  • School mediator within the educational community.
  • Mediation in the general field of health.
  • Mediation in the general field of sport.
  • Mediator in organizations and/or companies, contributing competences to conflict resolution and mediation in human resources and occupational risk prevention.
  • Educator and researcher.
  • Legal and criminal mediator in the field of justice.
  • Coordinator of projects and services.
  • Designer of intervention programmes for conflict resolution and mediation.

Access to the labour market

Data from the university system in Catalonia

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