Objectives and competences
This master's degree prepares students to perform strategic planning, define strategic lines of action designed to provide patients with the best services and improve the internal organization of a dental clinic. It also provides the knowledge needed to be able to draw up a cost-benefit analysis that will lead to the best results, manage internal collaborators, make changes to operating protocols, acquire technological resources, machinery or consumables with minimum risk, etc.
Basic information
| Type | Postgraduate courses |
|---|---|
| Certificate | Lifelong learning master's degree certificate |
| Faculty or school | Institut de Formació Contínua IL3 |
| Branch of knowledge |
|
| Mode of delivery | Blended |
| Credits | 60 |
| Length of course | 1 academic year |
| Language(s) of instruction | Catalan;Spanish |
| Enrolment fee: | First year: 6.305,00 € An increase of 10% is applied to the price, up to a maximum of € 70, as administration fee |
| In-company placement(s): | No |
| Classes begin: | 31/10/2024 |
| info@il3.ub.edu | |
| Master's degree course homepage | https://www.il3.ub.edu/ca/master-gestio-cliniques-dentals |
| Managment | SUBIRA PIFARRE, CARLES |
| Open pre-enrolment | No |
| Lead to doctoral studies | No |
| Admission for applicants not holding a degree qualification: | Sí, amb crèdits pendents (10% o menys) |
Objectives and competences
Objectives
- To know how to define the objectives that should be met by work units or teams.
- To be able to review the model for organisation and responsibilities, among other factors, to achieve the set objectives.
- To be able to compare the management system, the resources (budget, human, technological, etc.) and the phases of functioning, among other factors, to launch a new service or facility.
- To be able to adapt the products and services to the special needs of certain groups (children and the elderly, people with limited mobility, etc.).
- To develop methodologies and procedures to improve patient care and service: service charters, commitments, care protocols, etc.
- To include the use of social networks in the communication of services and in customer care and loyalty building.
- To know how to search for and apply the means required to meet patient needs.
- To be able to analyse the need to take decisions on digitalisation of the clinic, specifically on the introduction of instruments and software related to health care.
- To learn how to calculate the required investments, considering sustainability and the impact on service costs.
- To learn how to identify the skills required of team members who have to address a specific service or project.
- To be able to extensively delegate functions and responsibilities to co-workers.
- To be able to define the final goals more than the process.
- To be able to contribute a strategic approach to the team's activity.
Access and admission
Applicant profile and access requirements
Recommended applicant profile
- Dentists and stomatologists.- Postgraduate dentistry students.
- Recent graduates and diploma holders in dentistry (last five years) wishing to open a dental clinic.
- Staff in dental clinics or related industries (prosthetics, dental suppliers, etc.) with managerial or administrative roles.
- Graduates in law, business administration and management, economics and business studies who are interested in setting up or running a dental clinic.
Access requirements and conditions
The course is also open to students with no prior university education, who will acquire the same knowledge and skills and receive a specific qualification for their learner group. Information on the access requirements and other conditions can be obtained from the course directors.Pre-enrolment
Contact us
Faculty or school where the course is taught
| Address: | Institut de Formació Contínua - UB C/ Ciutat de Granada, 131 08018 - Barcelona Espanya |
|---|---|
| Email address: | info@il3.ub.edu |
| Webpage: | http://www.il3.ub.edu |
| Telephone: | 93 309 36 54 |
| Observations: | Online and face-to-face sessions, depending on the calendar. |
For further enquiries
| Address: | Institut de Formació Contínua - UB C/ Ciutat de Granada, 131 08018 - Barcelona Espanya |
|---|---|
| Email address: | info@il3.ub.edu |
| Webpage: | https://www.il3.ub.edu/ca/master-gestio-cliniques-dentals |
| Telephone: | 93 403 96 96 |
| Observations: | Monday to Friday, from 9 a.m. to 7 p.m. |