Objectives and competences

This master's degree prepares students to perform strategic planning, define strategic lines of action designed to provide patients with the best services and improve the internal organization of a dental clinic. It also provides the knowledge needed to be able to draw up a cost-benefit analysis that will lead to the best results, manage internal collaborators, make changes to operating protocols, acquire technological resources, machinery or consumables with minimum risk, etc.

Basic information

TypePostgraduate courses
CertificateLifelong learning master's degree certificate
Faculty or schoolInstitut de Formació Contínua IL3
Branch of knowledge
  • Medicine and dentistry
Mode of deliveryBlended
Credits60
Length of course1 academic year
Language(s) of instructionCatalan;Spanish
Enrolment feeFirst year: 6.305,00 €
An increase of 10% is applied to the price, up to a maximum of € 70, as administration fee
In-company placement(s)No
Start of teaching period31/10/2024
End of teaching period20/10/2025
E-mailinfo@il3.ub.edu
Master's degree course homepage https://www.il3.ub.edu/ca/master-gestio-cliniques-dentals
ManagmentSUBIRA PIFARRE, CARLES
Open pre-enrolmenthttps://www.il3.ub.edu/ca/master-gestio-cliniques-dentals
Lead to doctoral studiesNo
Admission for applicants not holding a degree qualificationSí, amb crèdits pendents (10% o menys)

Objectives and competences

Objectives

- To be able to analyse and promote new management and organisation models to improve in an enduring way the overall clinical results.
- To know how to define the objectives that should be met by work units or teams.
- To be able to review the model for organisation and responsibilities, among other factors, to achieve the set objectives.
- To be able to compare the management system, the resources (budget, human, technological, etc.) and the phases of functioning, among other factors, to launch a new service or facility.
- To be able to adapt the products and services to the special needs of certain groups (children and the elderly, people with limited mobility, etc.).
- To develop methodologies and procedures to improve patient care and service: service charters, commitments, care protocols, etc.
- To include the use of social networks in the communication of services and in customer care and loyalty building.
- To know how to search for and apply the means required to meet patient needs.
- To be able to analyse the need to take decisions on digitalisation of the clinic, specifically on the introduction of instruments and software related to health care.
- To learn how to calculate the required investments, considering sustainability and the impact on service costs.
- To learn how to identify the skills required of team members who have to address a specific service or project.
- To be able to extensively delegate functions and responsibilities to co-workers.
- To be able to define the final goals more than the process.
- To be able to contribute a strategic approach to the team's activity.

Access and admission

Applicant profile and access requirements

Recommended applicant profile

- Dentists and stomatologists.
- Postgraduate dentistry students.
- Recent graduates and diploma holders in dentistry (last five years) wishing to open a dental clinic.
- Staff in dental clinics or related industries (prosthetics, dental suppliers, etc.) with managerial or administrative roles.
- Graduates in law, business administration and management, economics and business studies who are interested in setting up or running a dental clinic.

Access requirements and conditions

The course is also open to students with no prior university education, who will acquire the same knowledge and skills and receive a specific qualification for their learner group. Information on the access requirements and other conditions can be obtained from the course directors.

Pre-enrolment

Calendar

Contact us

Classes


AddressInstitut de Formació Contínua - UB
C/ Ciutat de Granada, 131

08018 - Barcelona
Espanya
Email addressinfo@il3.ub.edu
Webpagehttp://www.il3.ub.edu
Telephone93 309 36 54
ObservationsOnline and face-to-face sessions, depending on the calendar.

Further information


AddressInstitut de Formació Contínua - UB
C/ Ciutat de Granada, 131

08018 - Barcelona
Espanya
Email addressinfo@il3.ub.edu
Webpagehttps://www.il3.ub.edu/ca/master-gestio-cliniques-dentals
Telephone93 403 96 96
ObservationsMonday to Friday, from 9 a.m. to 7 p.m.

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