Objectives and competences

Basic information

TypePostgraduate courses
CertificateLifelong learning master's degree certificate
Faculty or schoolInstitut de Formació Contínua IL3
Branch of knowledge
  • Medicine and dentistry
Mode of deliveryBlended
Length of course1 academic year
Language(s) of instructionCatalan;Spanish
Enrolment fee:First year: 6.305,00 €
An increase of 10% is applied to the price, up to a maximum of € 70, as administration fee
In-company placement(s):No
Classes begin:24/10/2023
Master's degree course homepage https://www.il3.ub.edu/ca/master-gestio-cliniques-dentals
Open pre-enrolmentNo
Lead to doctoral studiesNo
Admission for applicants not holding a degree qualification:Sí, amb crèdits pendents (10% o menys)

Objectives and competences


- To be able to analyse and promote new management and organisation models to improve in an enduring way the overall clinical results.
- To know how to define the objectives that should be met by work units or teams.
- To be able to review the model for organisation and responsibilities, among other factors, to achieve the set objectives.
- To be able to compare the management system, the resources (budget, human, technological, etc.) and the phases of functioning, among other factors, to launch a new service or facility.
- To be able to adapt the products and services to the special needs of certain groups (children and the elderly, people with limited mobility, etc.).
- To develop methodologies and procedures to improve patient care and service: service charters, commitments, care protocols, etc.
- To include the use of social networks in the communication of services and in customer care and loyalty building.
- To know how to search for and apply the means required to meet patient needs.
- To be able to analyse the need to take decisions on digitalisation of the clinic, specifically on the introduction of instruments and software related to health care.
- To learn how to calculate the required investments, considering sustainability and the impact on service costs.
- To learn how to identify the skills required of team members who have to address a specific service or project.
- To be able to extensively delegate functions and responsibilities to co-workers.
- To be able to define the final goals more than the process.
- To be able to contribute a strategic approach to the team's activity.

Access and admission

Applicant profile and access requirements

Recommended applicant profile

- Dentists and stomatologists.
- Postgraduate dentistry students.
- Recent graduates and diploma holders in dentistry (last five years) wishing to open a dental clinic.
- Staff in dental clinics or related industries (prosthetics, dental suppliers, etc.) with managerial or administrative roles.
- Graduates in law, business administration and management, economics and business studies who are interested in setting up or running a dental clinic.

Access requirements and conditions


Contact us

Faculty or school where the course is taught

Address:Institut de Formació Contínua - UB
C/ Ciutat de Granada, 131

08018 - Barcelona
Email address:info@il3.ub.edu
Telephone:93 309 36 54
Observations:Online and face-to-face sessions, depending on the calendar.

For further enquiries

Address:Institut de Formació Contínua - UB
C/ Ciutat de Granada, 131

08018 - Barcelona
Email address:info@il3.ub.edu
Telephone:93 403 96 96
Observations:Monday to Friday, from 9 a.m. to 7 p.m.